Case Study:
Identifying the right solution for broken Genmark GB1E Robots

Customer:
Large European-based Semi Manufacturer

Challenge:
To consistently perform a complete rebuild of Genmark GB1E Robots, decrease lead time, and increase meantime between failures (MTBFs).

Root Cause:
PSI determined that repairing these robots was not sufficient because they required a complete rebuild each time. PSI also identified long lead time parts required from a Japanese manufacturer.

Solution:
PSI performs a complete rebuild on every GB1E robot, complete with Marathon testing. PSI also stocks long lead time items, drastically reducing overall lead time for our customers.

Result:
Annual repairs for Genmark GB1E robots went from 17 per year in 2014 to only 5 in 2015 for this customer due to greatly improved MTBFs and a lead time reduction from 17 weeks to 6 weeks. This is a savings of over $100,000 per year.

• Priority Service Available
• Fast Turnaround Time
• Legacy Tools Support
• One Year from Date-of-Shipment-Warranty
• Registered ISO 9001:2000

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